After you enroll, you will receive access to your Virtual Office. You can access your Virtual Office at PeakSuccessGlobal.com. You will also receive training materials.
Your sponsor should contact you within 72 hours. Your sponsor will provide initial guidance and support.
You must meet these requirements:
Customers:
Consultants:
The Virtual Office is your online business management system. You access it at PeakSuccessGlobal.com.
The Virtual Office provides:
PeakESL.com:
PeakSuccessGlobal.com:
PeakSuccess.com:
No. You do not need to purchase products to become a Consultant.
However, many Consultants choose to use PeakESL themselves. This helps them understand and sell the product better.
Yes. The Quarterly Virtual Office Fee is $9. This fee is charged every three months (where applicable).
This is the only required ongoing cost.
You may also choose to maintain your own PeakESL subscription.
Your Agreement lasts for one (1) year. It automatically renews each year.
You can cancel at any time by notifying PeakSuccess in writing.
New Consultants have an eight (8) day cooling-off period. Some countries require longer periods.
During this time, you can cancel your enrollment. You will receive a full refund of your Virtual Office Fee (if you paid one).
No. Each person may only have one Consultant position.
You cannot own or control more than one Consultant account without written approval from PeakSuccess.
Yes. You can cancel your Agreement at any time.
To cancel:
After cancellation, you lose all rights as a Consultant. You cannot earn future commissions.
Yes. Your spouse can become a Consultant. However, your spouse must enroll directly under your account.
Your spouse must be placed on your first level.
This rule also applies to domestic partners.
Commissions are calculated monthly. The commission period ends on the last day of each month.
Commissions are typically paid on or around the 15th day of the following month.
Example: Sales made in January are paid around February 15th.
The minimum commission payment is $50 USD.
If your commissions are less than $50, they will accumulate. You will receive payment when your total reaches $50 or more.
All commissions are paid in US Dollars (USD).
PeakSuccess is a US company. All payments are received in USD. All Consultant payments are made in USD.
You must provide valid payment information in your Virtual Office.
You are responsible for any fees charged by payment processors.
If a payment cannot be processed due to incorrect information, you may be charged a $50 reactivation fee.
Commission payments that are not claimed within six (6) months may be forfeited. Some countries have different rules about unclaimed payments.
Yes. PeakSuccess reserves the right to adjust commissions.
Reasons for adjustments include:
If you received payment for a sale that is later refunded, the commission will be deducted from your future payments.
You must report any errors within thirty (30) days of the payment date.
Errors reported after 30 days may not be corrected.
To report an error, submit a ticket through the support portal at support.peaksuccessglobal.com.
No personal purchase is required. Your purchases can count toward the Direct Customer bonus volume requirements but those requirements can also be fully met by customer purchases without requiring your own purchase.
An Active Consultant has:
You can earn the Direct Customer Bonus immediately. You earn this bonus when your first customer enrolls.
For the Direct Consultant Bonus, you need:
Compression removes inactive Consultants from calculations.
If a Consultant has no personal volume AND no Direct Customer volume, that person is "compressed" (removed from the calculation).
Compression applies to Levels 2 through Level 12 only.
Ranks are determined each month based on that month's performance.
Your rank can go up or down each month depending on your volume and team structure.
Level 0 means your Direct Customers.
Definition: Direct Customers are customers you personally enrolled.
Level 1 includes:
Level 2:
Level 3:
This pattern continues for all deeper levels.
Direct Customers are customers that you personally enrolled.
Direct Customers also include customers referred by your other Direct Customers (until those referring customers upgrade to Consultant).
Linked Customers are customers enrolled by your Direct Consultants.
Linked Customers are also called "Level 1 Customers."
Yes. When your Direct Customers refer other customers, those new customers count as your Direct Customers.
Important: If the referring customer upgrades to Consultant, the referred customer becomes that new Consultant's Direct Customer. The customer then becomes your Linked Customer (Level 1).
PeakSuccess has two categories of titles:
Structure Titles:
Volume-Based Titles:
Structure Titles:
Volume-Based Titles:
You need either:
Option 1 - Count Method:
Option 2 - Volume Method:
The volume can come from any combination of Direct Customers, Direct Consultants, or Linked Customers.
You also need personal volume OR Direct Customer volume to be active.
You need either:
Option 1 - Count Method:
Option 2 - Volume Method:
The volume can come from any combination of Direct Customers, Direct Consultants, or Linked Customers.
You also need personal volume OR Direct Customer volume to be active.
Pro 1 requires the same as Advanced Team Lead PLUS:
Pro 2 requires the same as Advanced Team Lead PLUS:
Yes. You can achieve Basic Team Lead and Advanced Team Lead with only Direct Customer sales.
However, we recommend that you share the business opportunity with others. This creates more stability and earning potential.
Follow these steps:
Review the duplication training materials in the Tools Section of your Virtual Office.
It depends on your rank.
If you are a Basic Team Lead, you will NOT be paid on downline Advanced Team Leads.
You must be an Advanced Team Lead or higher to be paid on downline Advanced Team Leads.
Yes. All ranks and bonuses are calculated based on the calendar month.
If you join during a month, you have until the end of that month to achieve ranks and volumes.
Customers enroll at PeakESL.com.
They will use your unique referral link to enroll. This connects them to your account as your Direct Customer.
Yes. Customers can purchase enrollment packs when they first enroll.
Customers can also enroll with just a subscription. Either option is acceptable.
Enrollment packs are available only at initial enrollment, not as ongoing subscriptions.
Yes. Customers can upgrade to Consultant status at any time.
To upgrade:
The system will automatically link their Customer account to their new Consultant position. They will remain sponsored by their original sponsor.
Any customers they referred while they were a customer will become their Direct Customers.
Not yet. The Customer Referral Program (customers referring other customers) will launch in the future.
PeakSuccess will provide training and communication before this program launches.
A customer can change their subscription type within the profile or settings section of PeakESL.
Ask customers to submit a support request at support.peakesl.com. The support tool can be expanded from the bottom right corner of the support pages. With this tool, customers can contact PeakESL customer support using chat, email or a number of social messaging tools.
Direct all refund requests to official PeakESL customer service.
You should listen to customer concerns and help when possible. However, refund decisions are made by PeakSuccess, not by Consultants.
No. You cannot offer unauthorized discounts or incentives.
You must use only official PeakSuccess and PeakESL pricing and promotional offers.
Your Virtual Office currently provides reports showing:
In the future, PeakSuccess plans to provide general customer reports in the Virtual Office. If you personally know your Direct Customers it is helpful to directly encourage them in their learning and practice goals.
Your sponsor should provide:
You can receive training from others in your upline.
However, you cannot change sponsors without terminating your account and waiting six (6) months.
Generally, no. Sponsor changes are not permitted except in limited circumstances:
To request a sponsor change, submit a formal request with documentation to PeakSuccess.
All sponsor change requests require PeakSuccess approval.
Cross-sponsoring means enrolling someone who is already a Consultant or who was a Consultant in the past six (6) months.
Cross-sponsoring is strictly prohibited.
Consequences may include:
You should train your Direct Consultants on:
Yes. Family members can provide general assistance.
However, they cannot act as Consultants unless they enroll separately.
Important: Spouses and domestic partners must enroll directly under their partner's account.
Consultants:
Customers:
PeakSuccess operates globally where legally permitted.
You are responsible for:
You must ensure your business activities are legal in any country where you work.
Yes. You must follow these rules:
No. You must use official PeakSuccess marketing materials.
If you want to create custom materials, you must get written approval first.
You cannot modify existing materials. You cannot create content that appears to be official PeakSuccess materials.
Consequences depend on the severity of the violation.
Possible consequences include:
Policy violations are serious regardless of whether they were intentional.
You are responsible for knowing and following all policies.
Whether a violation was intentional does not change the consequences.
You should read and understand:
Yes. You can sponsor people in countries where:
You must ensure compliance with laws in both your country and their country.
PeakSuccess pays in USD. PeakSuccess issues tax documents according to US requirements.
You are responsible for:
Yes. However, you are responsible for all activities under your account.
If you use assistant:
You must clearly identify yourself as an "Independent PeakSuccess Consultant" in all:
No. You may not:
You must include the required income disclaimer when discussing earnings or the compensation plan.
"Earnings as a PeakSuccess Consultant are based solely upon the successful sale of services to customers and their usage of those services. Individuals will incur expenses in operating their PeakSuccess business, such as the Virtual Office Fee and other possible operating expenses. As with any business, earnings and success at PeakSuccess are not guaranteed but depend primarily on the individual's commitment, persistence, and effort. Some individuals might not earn income and may lose money as a Consultant."
You should focus on PeakESL benefits, not on competitors.
Do not disparage (criticize) competitors. Do not make direct comparisons unless you use approved company materials.
You can use PeakSuccess trademarks only:
You cannot:
Yes. Your website must:
You cannot use domain names that include the PeakSuccess name without written approval.
You must:
You cannot send unsolicited bulk email (spam).
No. PeakSuccess prohibits using telemarketing or automated calling systems.
Exception: You can call individuals with whom you have an existing business or personal relationship.
You are personally liable for any telemarketing law violations.
Yes, with prior written approval from PeakSuccess.
Submit your request at least two (2) weeks before the event.
At approved events, you must:
PeakESL is an English learning and pronunciation web application.
PeakESL uses Artificial Intelligence (AI) technology to help people learn English and improve their English pronunciation.
PeakESL uses AI in several ways:
PeakSuccess will add more AI features in the future, such as a chatbot for learning through conversations.
ESL means "English as a Second Language."
ESL is the most common and recognized term globally. Some regions use other terms like EAL (English as an Additional Language) or EFL (English as a Foreign Language).
You need:
The PeakESL platform works on most modern devices and browsers.
You need these to access:
Updates happen regularly.
You will receive notifications about significant updates through:
Keep your passwords secure. Do not share passwords with others.
If you suspect your account is compromised:
PeakSuccess headquarters is in Lehi, Utah, USA.
Lehi is in an area called Silicon Slopes. This region is home to many innovative technology businesses.
PeakSuccess will host a virtual Grand Opening Event in March-April 2026.
This event is for both Customers and Consultants. Some enrollment packs include a free ticket to this online event.
Yes. Most Consultants start part-time.
Success depends on consistent effort, not on the number of hours worked. Many people build their business while working other jobs.
No business provides truly passive income.
While you can earn from established customers and successful team members, all businesses require:
Success varies widely. It depends on:
Focus on:
Do both.
Customers provide:
Consultants provide:
The PeakSuccess Rewards Program rewards both customer sales and team building.
Yes. Many Consultants focus on professionals who need clear English communication for their careers.
Examples include:
Ensure all marketing materials comply with company guidelines.
No. You do not need to be fluent in English.
Many successful Consultants are non-native English speakers. Your personal experience with language learning can be an advantage.
Use PeakESL yourself. Learn while you build your business. Show enthusiasm for your progress. This inspires others.
Using PeakESL yourself is not required.
However, using the platform gives you:
Many successful Consultants maintain their own subscription.
You can terminate your Agreement at any time.
Options:
After termination, you lose all rights as a Consultant.
Yes, with prior written approval from PeakSuccess.
Requirements:
Some achievements do not transfer to the new owner. Review all transfer requirements in the Policies and Procedures.
Lifetime achievements (cumulative earnings, years at a rank) do not transfer.
Review the succession policies in the Policies and Procedures document.
You can designate someone to take over your business with:
Keep records of:
Keep records for the time period required in your country.
Many Consultants separate business and personal finances.
This is especially helpful as your business grows.
Check with your bank about business account options and requirements.
Tax rules vary by country.
Consult a qualified tax professional about:
Keep records of all business expenses, including:
Consult a tax professional for guidance on deductible expenses and filing taxes.
PeakESL focuses specifically on pronunciation. Research and practice show that focusing on pronunciation greatly improves overall English learning.
PeakESL uses AI for:
To its innovative AI tools, PeakESL adds coaching tools offered by trained and certified teachers with native North American English accents.
Refer to official company materials for detailed product information.
PeakSuccess provides a document called "Pronunciation Science & Research."
This document contains studies showing that pronunciation is important for learning English.
Ask your upline or check your Virtual Office for this document.
Explain that PeakESL focuses on pronunciation and combines AI tools with coaching from native English speakers.
PeakESL can complement other learning resources. Many people use multiple resources for language learning.
The platform is designed for adult learners of all ages.
Target audiences include adults who want to improve English pronunciation and communication for:
Many people start learning:
However, English learning for professional advancement happens year-round.
Yes. Global demand for English learning continues to grow.
The English Language learning market is expected to grow by over US $40 billion in the next 4 to 5 years.
Growth is especially strong in developing markets.
The global English learning market is very large and growing rapidly.
Focus on providing value and building genuine relationships with customers. Do not worry about market saturation.